Shipping Policy

Effective Date: 09 August 2025

At Freshtronics, we aim to deliver your orders quickly and securely. This Shipping Policy outlines our processes, timelines, and terms for product delivery.

1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer standard and express shipping options through trusted courier partners. Delivery times vary depending on the destination:

• Within India: 3-7 business days
• International: 7-21 business days

Please note: Delivery times are estimates and may vary due to factors beyond our control.

3. Shipping Charges

• Shipping costs are calculated at checkout based on the order weight and destination.
• Free shipping may be offered during promotions or for orders above a specified amount.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

5. Delays & Issues

We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances. However, we will assist you in resolving any delivery issues.

6. Damaged or Lost Shipments

• If your package arrives damaged, please report it to us within 48 hours with photos.
• For lost shipments, we will coordinate with the courier to investigate and, if applicable, issue a replacement or refund.

7. Contact Us

Freshtronics
C/O: Dhanapal, No: 1475, Anna Nagar,
Pappireddipatti, Tamil Nadu - 636905, India
Email: contact@freshtronics.in
Phone: +91-8778660709